Privacy Policy

This Privacy Policy describes the policies and procedures of NamesKey (“Company,” “We,” “Us,” or “Our”) on the collection, use, and disclosure of your information when you use our Service at https://nameskey.com/. It also explains your privacy rights and how applicable law protects you. By using the Service, you agree to the collection and use of information in accordance with this Policy.

INTERPRETATION AND DEFINITIONS

Interpretation Words whose initial letters are capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

  • Account: A unique account created for You to access our Service or parts of it.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company: Refers to NamesKey, accessible at https://nameskey.com/.
  • Cookies: Small files placed on Your device by a website, containing details of Your browsing history among other uses.
  • Country: Idaho, United States.
  • Device: Any device that can access the Service such as a computer, cell phone, or digital tablet.
  • Personal Data (or Personal Information): Any information that relates to an identified or identifiable individual. We use these terms interchangeably unless a specific law requires otherwise.
  • Service: Refers to the Website — NamesKey, accessible at https://nameskey.com/.
  • Service Provider: Any third-party natural or legal person that processes data on behalf of the Company to facilitate, provide, or improve the Service.
  • Usage Data: Data collected automatically, generated by use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • You: The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

COLLECTING AND USING YOUR PERSONAL DATA

Personal Data While using Our Service, We may ask You to provide personally identifiable information that can be used to contact or identify You. Such information may include, but is not limited to: Email address.

Usage Data Usage Data is collected automatically when using the Service. It may include: Your device’s Internet Protocol (IP) address; browser type and version; pages of our Service that You visit; the time and date of Your visit and time spent on those pages; unique device identifiers and other diagnostic data. When accessing via mobile device, We may also collect the type of mobile device, its unique ID, IP address, operating system, mobile browser type, and related diagnostic data. We may also collect information that Your browser sends whenever You visit our Service.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies — including beacons, tags, and scripts — to track activity on Our Service and store certain information. Where required by law, We use non-essential cookies only with Your consent. You may withdraw or change Your consent at any time via Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing that occurred prior to withdrawal.

Necessary / Essential Cookies Type: Session Cookies | Administered by: Us. These Cookies are essential to provide You with services available through the Website and to enable You to use certain features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, requested services cannot be provided.

Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies | Administered by: Us. These Cookies identify whether users have accepted the use of cookies on the Website.

Functionality Cookies Type: Persistent Cookies | Administered by: Us. These Cookies allow Us to remember choices You make when using the Website — such as login details or language preferences — to provide a more personalized experience and avoid You having to re-enter preferences on each visit.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor usage.
  • To manage Your Account — to manage Your registration as a user and provide access to registered-user features.
  • For performance of a contract — to fulfill the purchase or service agreement made through the Service.
  • To contact You — via email, telephone, SMS, or push notifications regarding updates, security notices, or contracted services.
  • To provide marketing communications — news, special offers, and information about goods and services similar to those You have purchased or inquired about, unless You have opted out.
  • To manage Your requests — to attend to and process requests You send Us.
  • For business transfers — to evaluate or conduct a merger, acquisition, divestiture, restructuring, or asset sale.
  • For analytics and improvement — data analysis, usage trend identification, promotional campaign effectiveness evaluation, and general Service improvement.

SHARING YOUR PERSONAL DATA

We may share Your Personal Data in the following situations:

  • With Service Providers: To monitor and analyze use of our Service or to contact You on Our behalf.
  • For business transfers: In connection with a merger, sale, financing, or acquisition of all or part of Our business.
  • With Affiliates: Who are required to honor this Privacy Policy. Affiliates include Our parent company and any subsidiaries or joint venture partners under common control.
  • With business partners: To offer You certain products, services, or promotions.
  • With other users: If You share Personal Data in public areas of the Service, it may be visible to and distributed by other users.
  • With Your consent: For any other purpose upon Your explicit agreement.

Important: We do not sell Your Personal Data to third parties for monetary compensation.

RETENTION OF YOUR PERSONAL DATA

The Company retains Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce agreements. The following maximum retention periods apply:

  • User Accounts: Duration of account relationship plus up to 24 months after account closure.
  • Support Tickets and Correspondence: Up to 24 months from the date of ticket closure.
  • Chat Transcripts: Up to 24 months for quality assurance and staff training.
  • Website Analytics Data (cookies, IP addresses, device identifiers): Up to 24 months from the date of collection.
  • Server Logs (IP addresses, access times): Up to 24 months for security monitoring and troubleshooting.

We may retain Personal Data beyond these periods where: (a) required by law; (b) necessary to establish, exercise, or defend legal claims; (c) retained at Your explicit request; or (d) residual copies exist in backup systems scheduled for routine deletion. Upon expiry, Personal Data is securely deleted, anonymized, or removed from active processing.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, may be transferred to and maintained on computers located outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ. Where required by applicable law — including GDPR Article 46 — We ensure that international transfers are subject to appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions. No transfer will take place unless adequate controls are in place to protect Your data.

DELETE YOUR PERSONAL DATA

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may sign in to Your Account and visit account settings to manage or delete Your personal information, or contact Us at hello@nameskey.com to request access to, correction of, or deletion of any Personal Data You have provided. Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

GDPR – RIGHTS OF EU / EEA DATA SUBJECTS

If You are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) grants You specific rights over Your Personal Data. NamesKey acts as the Data Controller for the Personal Data You provide through our Service.

Lawful Bases for Processing (GDPR Article 6)

  • Contract performance (Art. 6(1)(b)): Processing necessary to deliver the Service and fulfill agreements with You.
  • Legitimate interests (Art. 6(1)(f)): Analytics, security, fraud prevention, and Service improvement, where these do not override Your fundamental rights.
  • Legal obligation (Art. 6(1)(c)): Compliance with applicable laws and regulatory requirements.
  • Consent (Art. 6(1)(a)): For non-essential cookies and direct marketing communications, where consent is required.

Your Rights Under GDPR

  • Right of Access (Art. 15): Request a copy of the Personal Data We hold about You and information on how We process it.
  • Right to Rectification (Art. 16): Request correction of inaccurate or incomplete Personal Data without undue delay.
  • Right to Erasure (Art. 17): Request deletion of Your Personal Data (“right to be forgotten”) where there is no compelling reason for Us to continue processing it.
  • Right to Restrict Processing (Art. 18): Request that We restrict processing of Your Personal Data in certain circumstances (e.g., while accuracy is contested).
  • Right to Data Portability (Art. 20): Receive Your Personal Data in a structured, commonly used, machine-readable format and transmit it to another controller, where processing is based on consent or contract.
  • Right to Object (Art. 21): Object to processing of Your Personal Data for direct marketing purposes or where processing is based on legitimate interests.
  • Rights Regarding Automated Decision-Making (Art. 22): Not be subject to solely automated decisions — including profiling — that produce significant legal or similarly significant effects on You.
  • Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

How to Exercise Your GDPR Rights To exercise any of the rights above, submit a request to hello@nameskey.com. We will respond within 30 days of receipt of Your verified request (extendable by a further 60 days for complex or numerous requests, with prior notice). There is no charge for exercising Your rights unless requests are manifestly unfounded or excessive.

Right to Lodge a Complaint If You believe We have not adequately addressed Your privacy concerns, You have the right to lodge a complaint with Your local data protection supervisory authority. A directory of EU supervisory authorities is available at https://www.edpb.europa.eu/about-edpb/about-edpb/members_en.

CCPA / CPRA – CALIFORNIA CONSUMER PRIVACY RIGHTS

If You are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants You specific rights regarding Your Personal Information. This section supplements the rest of this Privacy Policy and applies solely to California residents.

Categories of Personal Information We Collect In the preceding 12 months, We have collected the following categories of Personal Information:

  • Identifiers: Email address, IP address, unique device identifiers, and online identifiers.
  • Internet or Network Activity: Browsing history on our Service, pages visited, interaction data, and device/browser information.
  • Geolocation Data: General geographic location inferred from IP address (not precise GPS location).
  • Inferences: Preferences, characteristics, and tendencies drawn from Your usage to create a profile about You.

We collect this Personal Information from You directly, automatically via cookies and similar technologies, and from third-party service providers. We use this information for the business and commercial purposes described in Section 4 of this Policy.

Your California Privacy Rights

  • Right to Know (§ 1798.100): Request disclosure of the categories and specific pieces of Personal Information We have collected about You in the preceding 12 months, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom We share it.
  • Right to Delete (§ 1798.105): Request deletion of Personal Information We have collected from You, subject to certain exceptions (e.g., legal obligation, completing transactions, security).
  • Right to Correct (§ 1798.106 — added by CPRA): Request correction of inaccurate Personal Information We maintain about You, taking into account the nature of the data and purposes of processing.
  • Right to Opt-Out of Sale / Sharing (§ 1798.120): Opt out of the sale of Your Personal Information or its sharing for cross-context behavioral advertising. We do not sell Personal Information for monetary compensation; however, sharing data with advertising partners for behavioral advertising may constitute a “sale” or “share” under the CCPA/CPRA.
  • Right to Limit Use of Sensitive Personal Information (§ 1798.121 — added by CPRA): Direct Us to limit Our use and disclosure of sensitive Personal Information to purposes reasonably necessary to provide the Service.
  • Right to Non-Discrimination (§ 1798.125): We will not discriminate against You for exercising any CCPA/CPRA rights. You will not receive a different price or quality of goods or services as a result of exercising Your rights.

Do Not Sell or Share My Personal Information We do not sell Your Personal Information for monetary consideration. To opt out of sharing Your Personal Information for cross-context behavioral advertising purposes, contact Us at hello@nameskey.com with the subject line “CCPA Opt-Out Request”, or adjust Your cookie preferences through Our cookie consent tool.

Shine the Light — California Civil Code § 1798.83 California residents may request, once per calendar year, information about categories of Personal Information disclosed to third parties for their direct marketing purposes and the names and addresses of those third parties during the preceding calendar year. To make this request, contact hello@nameskey.com.

How to Submit a Verifiable Consumer Request To exercise any of the rights above, submit a verifiable consumer request to hello@nameskey.com. We will confirm receipt within 10 business days and provide a substantive response within 45 calendar days. We may extend this period by an additional 45 days where reasonably necessary, with prior written notice. Only You, or a person legally authorized to act on Your behalf, may make a verifiable consumer request. You may submit no more than two requests per 12-month period for the Right to Know.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of the Company; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.

SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us. We strive to use commercially reasonable means to protect Your Personal Data; however, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.

Service Providers We use may have access to Your Personal Data and process it in accordance with their own privacy policies. We use Google Places — operated by Google — to return information about places. Information gathered by Google Places is held in accordance with Google’s Privacy Policy at https://www.google.com/intl/en/policies/privacy/.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us at hello@nameskey.com. If We become aware that We have collected Personal Data from anyone under 16 without verified parental consent, We take immediate steps to remove that information from Our servers.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We will also notify You via email and/or a prominent notice on Our Service prior to the change becoming effective. Changes are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, wish to exercise your rights under GDPR or CCPA/CPRA, or have a privacy concern, please contact us: